Shipping Policy
Last updated: 23 August 2026
Pre-orders
Tropic’ull officially launches on Wednesday 26 August 2026.
Orders placed before this date are pre-orders and will begin dispatching from Thursday 27 August 2026.
If your order contains a pre-order product, the whole order will usually be dispatched together once every item is available. The expected dispatch date will be shown on the relevant product page.
Where we deliver
We currently deliver to eligible UK addresses.
The available delivery options and applicable charges will be shown during checkout after you enter your delivery address. If no delivery option appears, this means we are currently unable to deliver that order to the address provided.
We do not currently offer international delivery.
Processing and dispatch
Following our launch, we aim to dispatch in-stock orders within 2-3 working days.
Orders are not normally processed or dispatched on weekends or bank holidays. During launches, promotions or particularly busy periods, dispatch may take slightly longer.
Once your order has been dispatched, you will receive a shipping confirmation email. Where tracking is available, this email will include your tracking details.
Delivery estimates begin from the date of dispatch, not the date on which the order was placed. Any delivery timeframe provided is an estimate and cannot be guaranteed.
Delivery charges
Delivery charges are calculated according to the contents, weight and destination of your order. The total delivery charge will be displayed at checkout before payment is taken.
Delivery addresses
Please check that your delivery address is complete and correct before submitting your order.
If you notice an error, contact us as soon as possible at info@schmaltzbrew.com. We cannot guarantee that an address can be changed once an order has entered the packing or dispatch process.
We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address supplied by the customer. Additional postage charges may apply if an order has to be sent again.
Delayed or missing orders
Occasional delays can occur after an order has been passed to the delivery provider.
If your order has not arrived within seven working days of your dispatch confirmation, please contact info@schmaltzbrew.com with your name and order number so that we can investigate.
Damaged deliveries
Please check your order as soon as it arrives.
If any cans or packaging have been damaged in transit, contact us at info@schmaltzbrew.com as soon as reasonably possible. Please include:
- Your name and order number
- A description of the problem
- Photographs of the damaged products
- Photographs of the outer packaging and delivery label
Please do not dispose of the product or packaging until we have responded, as the delivery provider may require further information.
This policy does not affect your statutory rights.
Proper drinks that stand on their own.
Schmaltz is all about making drinks you actually want. Properly brewed, easy to drink and built for the moments that matter - shared tables, long chats, good company and staying a little longer.
Our Story
We’re a local Hull couple who have always loved beer - not just for what’s in the glass, but for how it fits into life. That first cold sip. The start of a good conversation. A round with friends that turns into another hour around the table.
But when we stopped drinking alcohol, going out often meant choosing from the same limited options. Too often, alcohol-free drinkers were expected to settle for whatever happened to be available.
So we made our own.
Schmaltz was created to deliver that same familiar feeling: a refreshing, sessionable drink that tastes good, looks good and feels right at home in the moment. Something you reach for because you want it - not because it is the only alcohol-free option.
Made in Hull. Rooted in Yorkshire
Where we’re from shapes how we do things. Straightforward, unpretentious and done properly. Hull runs through the beer, the artwork and the way we speak, without making a song and dance about it.
Made for the moment
Schmaltz fits naturally into life: at the pub, around the table, at a gig, at an event or at home. It holds its own whether you’re the only one drinking it or everyone else wants one too.
The alcohol is simply not part of the recipe. Everything else that matters is.